Romford Grange Care Home
At a Glance
The information you need to decide whether this home warrants a closer look.
Nursing homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds41
- SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Physical disabilities, Sensory impairment
- Last inspected2023-10-14
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
Some families describe staff as polite and willing to help. The manager is said to be kind and accessible when relatives need to discuss their loved one's care.
The eight family priority themes
- Staff warmth72
- Compassion & dignity72
- Cleanliness70
- Activities & engagement65
- Food quality65
- Healthcare70
- Management & leadership72
- Resident happiness70
What inspectors found
Inspected 2023-10-14
Is this home safe?
Is the care effective?
The Effective domain was rated Good. This covers whether staff have the right training, whether care plans are detailed and up to date, whether residents have access to GPs and specialists, and whether nutrition and hydration are properly managed. The home lists dementia as a specialism, which implies a level of specific training and expertise. The published report does not describe the content of dementia training, how often care plans are reviewed, or how food quality and dietary needs are managed in practice.Is this home caring?
The Caring domain was rated Good. This is the domain that most directly reflects whether staff are kind, whether your parent's dignity is respected, and whether they are treated as an individual rather than a task to be completed. The published report does not include specific observations such as whether staff knock before entering rooms, use preferred names, or respond to distress without rushing. No quotes from residents or relatives are included in the published summary.Is the home responsive?
The Responsive domain was rated Good. This covers whether your parent will have a meaningful life at the home, including access to activities, whether their individual preferences shape their daily routine, and whether end-of-life care is planned and compassionate. The published report does not describe the activity programme, whether one-to-one engagement is available for residents who cannot join groups, or how end-of-life wishes are recorded and respected.Is the home well-led?
The Well-led domain was rated Good. The home has a named registered manager, Mrs Maheshwaree Aryan, and a nominated individual, Mrs Helen Gidlow, both recorded at the time of inspection. Healthcare Homes (Spring) Limited is the operating organisation. A Good Well-led rating indicates inspectors were satisfied that governance, oversight, and accountability structures were functioning. The published report does not describe how long the manager has been in post, how staff feel about speaking up, or how the home handles complaints and incidents.
Source: CQC inspection report →
What the evidence base says
The home cares for adults over and under 65 with dementia, physical disabilities, and sensory impairments. The home accepts residents with dementia. Some families have shared mixed experiences about the level of structured activities available, so it's worth asking about the current activity programme when you visit. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Romford Grange Care Home received a Good rating across all five inspection domains in August 2023, which is a positive baseline, but the published report contains limited specific detail, observations, or direct testimony to push scores higher with confidence.
Homes in London typically score 68–82.The three-lens summary
What families tell us
Some families describe staff as polite and willing to help. The manager is said to be kind and accessible when relatives need to discuss their loved one's care.
What inspectors have recorded
When one family raised safeguarding concerns, they report that action was taken. Families say they can reach the manager when needed, and several describe staff as approachable and responsive.
How it sits against good practice
Every family's experience is different, and asking the right questions during your visit can help you understand if this is the right place for your loved one.
Worth a visit
Romford Grange Care Home, at 144 Collier Row Lane in Romford, was rated Good across all five inspection domains following an inspection in August 2023. The home supports 41 residents, including people living with dementia, physical disabilities, and sensory impairment, and is run by Healthcare Homes (Spring) Limited with a named registered manager in post. A Good rating across every domain is a positive finding and means inspectors did not identify any significant concerns about safety, care, staffing, leadership, or responsiveness at the time of their visit. The main limitation here is that the published inspection summary is brief and contains very little specific detail, no direct observations from inspectors inside the home, and no quotes from residents or relatives. A Good rating tells you the minimum bar was met, but it does not tell you what the home is actually like day to day. Before making a decision, visit in person, ask to see the staffing rota for a typical week including nights, find out how the home communicates with families when something changes, and ask what one-to-one activities are available for residents who cannot join group sessions.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
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In Their Own Words
How Romford Grange Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Caring staff who listen when families raise concerns
Compassionate Care in Romford at Romford Grange Care Home
When families need to speak up about their loved one's care, they need to know someone will listen. At Romford Grange Care Home in Romford, families tell us the manager responds to concerns and staff are approachable when worries arise. This established home provides care for adults with dementia, physical disabilities, and sensory impairments.
Who they care for
The home cares for adults over and under 65 with dementia, physical disabilities, and sensory impairments.
The home accepts residents with dementia. Some families have shared mixed experiences about the level of structured activities available, so it's worth asking about the current activity programme when you visit.
“Every family's experience is different, and asking the right questions during your visit can help you understand if this is the right place for your loved one.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Romford Grange Care Home received a Good rating across all five inspection domains in August 2023, which is a positive baseline, but the published report contains limited specific detail, observations, or direct testimony to push scores higher with confidence.
Homes in London typically score 68–82.The three-lens summary
What families tell us
Some families describe staff as polite and willing to help. The manager is said to be kind and accessible when relatives need to discuss their loved one's care.
What inspectors have recorded
When one family raised safeguarding concerns, they report that action was taken. Families say they can reach the manager when needed, and several describe staff as approachable and responsive.
How it sits against good practice
Every family's experience is different, and asking the right questions during your visit can help you understand if this is the right place for your loved one.
Worth a visit
Romford Grange Care Home, at 144 Collier Row Lane in Romford, was rated Good across all five inspection domains following an inspection in August 2023. The home supports 41 residents, including people living with dementia, physical disabilities, and sensory impairment, and is run by Healthcare Homes (Spring) Limited with a named registered manager in post. A Good rating across every domain is a positive finding and means inspectors did not identify any significant concerns about safety, care, staffing, leadership, or responsiveness at the time of their visit. The main limitation here is that the published inspection summary is brief and contains very little specific detail, no direct observations from inspectors inside the home, and no quotes from residents or relatives. A Good rating tells you the minimum bar was met, but it does not tell you what the home is actually like day to day. Before making a decision, visit in person, ask to see the staffing rota for a typical week including nights, find out how the home communicates with families when something changes, and ask what one-to-one activities are available for residents who cannot join group sessions.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Romford Grange Care Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Romford Grange Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Caring staff who listen when families raise concerns
Compassionate Care in Romford at Romford Grange Care Home
When families need to speak up about their loved one's care, they need to know someone will listen. At Romford Grange Care Home in Romford, families tell us the manager responds to concerns and staff are approachable when worries arise. This established home provides care for adults with dementia, physical disabilities, and sensory impairments.
Who they care for
The home cares for adults over and under 65 with dementia, physical disabilities, and sensory impairments.
The home accepts residents with dementia. Some families have shared mixed experiences about the level of structured activities available, so it's worth asking about the current activity programme when you visit.
Management & ethos
When one family raised safeguarding concerns, they report that action was taken. Families say they can reach the manager when needed, and several describe staff as approachable and responsive.
“Every family's experience is different, and asking the right questions during your visit can help you understand if this is the right place for your loved one.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
